Visual Hub

Privacy Policy

Last updated: March 5, 2025

At VisualHub AI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We collect the following types of information:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Payment Information: When you make a purchase, we collect payment information, which is processed by our payment provider (Stripe).
  • Usage Data: We collect information about how you use our service, including prompts you enter, images you generate, and your interaction with the website.
  • Technical Data: We collect information about your device, browser, IP address, and how you interact with our website.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our service
  • To process your payments and manage your account
  • To improve and personalize our service
  • To communicate with you about service updates or respond to your inquiries
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues or fraudulent activities

3. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Companies that help us provide our service, such as payment processors, hosting providers, and analytics services.
  • Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

We do not sell your personal information to third parties.

4. User-Generated Content

You retain ownership of the images you generate using our service. However, by using our service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, display, and distribute your generated images for the purpose of:

  • Operating and improving our service
  • Developing and training our AI models
  • Promoting our service (with attribution when possible)

You can opt out of having your images used for promotional purposes by contacting our support team.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at privacy@visualhub-ai.com.

7. Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@visualhub-ai.com